Ecommerce Success For PREMIUM LIFESTYLE BrandS
ABOUT ME
My primary focus is on building fundamentally solid eCommerce businesses that are scalable and profitable. I was co-owner of Khara Kapas - a much-beloved pioneer of sustainable, artisanal, direct-to-consumer fashion in India. By the time I exited in Jan 2021, it had scaled to customers in over 40 countries, an omnichannel presence across formats, recognition from global, sustainable fashion collectives, and a six-figure following on Instagram.
I now leverage my extensive experience with Khara Kapas to help founders of premium lifestyle brands achieve significant eCommerce success. I work with founders to improve processes related to sales, marketing, operations, technology and sustainability. While working alongside them, I also aim to build as much competence and expertise as possible into their respective in-house teams, to have them function in a fully independent and capable manner.
CLIENT
SUCCESS
FERZIN PATEL
Madhur has the uncanny ability to transition from a strategic view to a detailed execution approach. He gives unwavering attention to each and every aspect of the business and all of this helps deliver the right solution.
Madhur has deep knowledge about his subject and his easy-going working style makes the application of his expertise, a wonderful journey.
Varun PitrE
HOW I CAN
HELP
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Sales
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Customer relationship management
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Instagram + Facebook shops
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Abandoned cart processes
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B2C sales analytics
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B2B sales analytics
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Retailer + Trade Show selection
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Marketing
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Brand positioning
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Email marketing templates
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Facebook ads campaigns
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Web push campaigns
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Marketing analytics
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Email marketing list
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Facebook lookalike audience list
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My standard eCommerce Success service covers strategy and / or execution related to:
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Operations
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Customer support processes
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Order fulfilment + return processes
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Logistics processes
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Inventory processes
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Product analytics
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Inventory analytics
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Retailer + marketplace management
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Export processes
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Technology
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Ecommerce platform (Shopify / Wix)
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Customer support software
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Email marketing software
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Facebook ads software
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Web push software
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Payment gateway + PayPal software
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Logistics software
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Sustainability
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Sustainability processes
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Sustainable branding content
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PRICING
INR 29,900 (USD 495) per month
What you get:
8 hours per month of my standard 'eCommerce Success' service, covering strategy and execution related to:
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Sales
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Marketing
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Operations
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Technology
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Sustainability
Service delivery: Remote, via Zoom, phone call and Whatsapp
You can use the hours as and when you need them (subject to availability) over the month.
You can also choose to book additional hours (subject to availability) as and when required pro-rata.
Payment needs to be made upfront while booking.